Understanding CIMS Certified: A Guide to Certification in Cleaning Management

When it comes to maintaining cleanliness and hygiene, especially in commercial and industrial settings, the need for efficient and effective cleaning management is paramount. This is where CIMS Certified steps in as an important credential. In this article, we will delve deeper into the world of CIMS certified, exploring what it is, its importance, and the process of obtaining this certification.

What is CIMS certified?

CIMS, short for Cleaning Industry Management Standard, is a certification program developed by ISSA, the Worldwide Cleaning Industry Association. CIMS is designed to establish a set of best practices for cleaning management companies, ensuring they meet high industry standards. CIMS certification symbolizes a commitment to excellence in cleaning operations and management.

Importance of CIMS Certification

Achieving CIMS certification is no small feat, and those who achieve it enjoy a variety of benefits for both their business and their customers. Here are some reasons why CIMS certification is essential:

1. Quality Assurance

CIMS certification ensures that a cleaning management company operates in accordance with industry best practices. This is a testament to their commitment to providing high quality services. Customers can be assured that they are dealing with a reputable and competent organization.

2. Efficiency and cost-effectiveness

CIMS emphasizes efficiency in cleaning processes, leading to cost savings. Certified companies have streamlined operations, meaning they can offer competitive pricing while maintaining quality of service.

3. Stability and Reliability

CIMS certification ensures consistency in service delivery. Customers can expect reliable and trustworthy cleaning services, which is important in industries where cleanliness is of utmost importance.

4. Health and Safety

Certified companies follow strict health and safety guidelines, ensuring that employees and customers are safe from the potential hazards associated with cleaning chemicals and processes.

5. Stability

CIMS also emphasizes sustainability and environmentally friendly practices. Certified companies are more likely to use green cleaning products and practices, which is increasingly important in today’s environmentally conscious world.

CIMS Certification Process

To become CIMS certified, cleaning management companies must undergo a rigorous assessment process. Here’s an overview of the steps involved:

1. Documentation Review

The initial phase involves a comprehensive review of the company’s documentation. This involves examining policies, procedures and quality management systems to ensure that they are in line with CIMS standards.

2. Onsite Assessment

A trained evaluator visits a company’s facility to personally evaluate its operations and processes. This step is important to verify that the company’s practices meet CIMS criteria.

3. Compliance Verification

The assessor checks compliance in a variety of areas including quality systems, service delivery, health and safety and environmental practices. They also assess whether the company’s employees are properly trained and managed.

4. Certification Decision

After successful review and assessment, the company may be awarded CIMS certification. This certification is valid for two years, after which companies must undergo a recertification process to maintain their status.


In the world of cleaning management, CIMS certification is a highly respected credential that reflects a commitment to excellence, efficiency and sustainability. Companies that achieve CIMS certification demonstrate their dedication to providing top-notch cleaning services while following industry best practices. This certification not only benefits companies but also gives peace of mind to their customers, assuring them of high-quality, reliable and safe cleaning services. If you’re looking for a cleaning management company, consider preferring those with CIMS certification, as they are likely to be industry leaders in every aspect of their operations.